Through Kaukoputki, our business customers can calculate shipping rates, place transport orders, forward shipping documents and tracking information to recipients, track inbound and outbound shipments, check schedules, manage address books, and download invoice copies, for example. It is a versatile tool that supports users in different roles in our client companies: dispatch, logistics managers, sales, finance, and customer service.
Kaukoputki is best suited as a booking channel for companies whose daily shipment volumes usually remain below ten. However, as a supply chain management tool, it provides comprehensive information and functionality also for our customers who order their transport through another service – offering e.g. rate calculators, tracking, documentation and invoice copies, and the ability to edit transport orders. Kaukoputki also enables tracking shipments booked over other channels.
Kaukoputki is a great tool not only for the sending company but also for recipients. Recipients can track shipments over the online service and view e.g. relevant packing lists. Year after year, our customer satisfaction surveys speak highly of Kaukoputki for its clarity and ease of use. You can use Kaukoputki on any device.
What does Kaukoputki offer different users?
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FOR SHIPPERS
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| Transport orders |
| Generating shipping documents (labels, waybills) |
| Sharing consignment lists and tracking information with the recipient |
| Address book management |
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FOR RECIPIENTS
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| Shipment tracking |
| Status notifications of incoming shipments and loading for final delivery |
| Viewing and printing consignment lists |
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FOR SALES
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| Transport pricing |
| Shipment tracking |
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FOR FINANCE AND ADMINISTRATION
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| Copies of invoices |
| Claims application for transport damage |
New Kaukoputki improves the user experience
We develop Kaukoputki within our own technology unit. Our decision to keep it in-house means that our development work is firmly rooted in our customers’ real, everyday needs.
We published the updated version of Kaukoputki in May 2025. The online service’s development focused especially on improving the user experience, on providing a more intuitive interface, and on visualising information. For example, you can view shipment statuses more quickly in the new Kaukoputki. Compared to the previous version, the revised Kaukoputki added new functionalities, such as submitting claims for transport damage, viewing emission reports, and the availability of a wealth of other transport-specific data. With the new features, the online service will serve a wider range of people working in different roles in our client companies.
There are always people ready to assist
At Kaukokiito, personalised service and technological innovation go hand in hand. For us, this means that while we develop our services to be as intuitive as possible, help from a real person is always available whenever you need it.
Our Kaukoputki user support team is available to help our customers on weekdays between 8 am and 2 pm, by phone at +358 10 510 1700 or by email at kaukoputkituki@kaukokiito.fi.
